It then kindly informed me that there was a firmware update, it downloaded the update, and claimed to have installed it for me. The build quality of the case is topnotch and the software that manages the data is very easy to use. After finishing the startup 10 11 hrs i found the promise pegasus utility stored on the new attached drive. Promise technology r4 enclosure with 4x2tb sata drives power. Updated september 30th, 2017 and fully compatible with 3ds, 2ds and 3ds xl version 11. R4i gold 3ds firmware as of december 7th, 2019 supports the latest 11. Promise pegasus j4 j4us thunderbolt enabled storage. Gets passed the loading screen and then just has two black screens. File name, platform, release date, version, downloads. This item promise technology r4 enclosure with 4x2tb sata drives power cable, product cd and quick start guide pr402us lacie 2big dock raid 8tb external raid hard drive hdd with sd card cf card slots, for mac and pc desktop data redundancy thunderbolt 3 usbc usb 3. Pegasus3 raid r4r6r8 thunderbolt technology community. Although mac os x is quite reliable, but still it is not free from glitches. These external raid systems, with either four pegasus r4 or six pegasus r6 drive bays, feature two.
Get the most out of your pegasus3 with chronosync pegasus edition software bundled with every pegasus3. Today march 20, 2012, promise technology released the sr1 update for promise utility software as well as an update to the firmware inside the pegasus. Jan 19, 2017 promise pegasus has been around for a while and their popular pegasus2 was a firm favourite, in particular with mac users in photo and video editing suites so now that the wait is finally over. Problems between macos catalina and promise raids larry jordan. Promise technology, a recognized global leader in the storage industry, will be at ibc2019 showcasing its industry renown storage solutions tailored for rich media segment. Different oem manufacturers may have made unique modifications to the promise hardware or.
Problems between macos catalina and promise raids larry. The promise pegasus3 12tb mac os edition r4 4bay raid. So making thunderbolt boot is the rule not the exception. Download the driver and utility and follow the instructions in this. The seagate st4000dm000 4tb disks are now officially in the hardware compatibility list of the pegasus r6.
All vtrak series products under warranty, have 24 hour, 7 days a week support though phone and crm. Promise technology pegasus 2 r4 installation manual pdf download. New updates for promise utility and for pegasus firmware will. Our technical support is limited to promise branded retail products. For the fastest service register your product in advance, before there is a problem. Updating the firmware of a promise pegasus r4 raid the. Promise pegasus r4i and j2i add massive storage to the new mac pro. Promise utility build 77 will display in the update dialog window. The pegasus r4 thunderbolt storage device from promise technology shows that windows users can now enjoy the thunderbolt peripheral. New updates for promise utility and for pegasus firmware.
Promise technology pegasus r4i and j2i for the mac pro. Different oem manufacturers may have made unique modifications to the promise hardware or software and they are responsible for supporting their products. Pegasus the worlds first and fastest thunderbolt 2 raid storage solution, pegasus2 was designed for creative enthusiasts and professionals. I have a pegasus2 r4 and the latest promise utility. View and download promise technology pegasus 2 r4 installation manual online. Click here to download the r4i gold 3ds plus firmware. Aug, 20 i got a promise pegasus r6 with 6 x 1tb drives. I did check the promise web before posting to this site but could only find the older promise pegasus r4 r6 service release compatibility list v1. Promise pegasus2 r series 8bay 48tb with 8x 6tb sata hdd high performance hardware raid solutions featuring thunderbolt2 technology. Pegasus r4 is raid storage device that has been introduced by promise technologies. Promise provides free technical support for products within warranty. We have two pegasus2 r4 and r6 drives running off a mac mini acting as a network server these are the local backup drives in a school so are important as they have student coursework on.
The pegasus3 r4 raid from promise technology seems to be a very solid drive system. Aug 03, 2012 i also bought an older but unused promise pegasus r4 thunderbolt. R4 wont register 6gbs ssd drivesslow readwrite speeds pegasus2. Now you can get the blazing speeds essential for your highresolution video and rich media projects, along with the safety and security of fullfeatured raid protection. Following the recent announcement of pegasus r4i and j2i, the storage options customdesigned for the new mac pro, promise technology will showcase its latest storage. I bought a pegasus r4, which developed a fault in the chassis, thereby making it impossible to download data to the storage discs, which continued to work. Both updates need to be run and the pegasus restarted to ensure continued troublefree operation of the pegasus. I have a promise pegasus 3 r6 that i have kept fully up to date with both firmware and software updates as they became available from.
Lastly i own a seagate stae 121 thunder bolt adapter and it boots. I have a promise pegasus 3 r6 that i have kept fully up to date with both firmware and software updates as they became available from promise. After installation mac mini, mountain lion, latest version it crashes in the same way described before. I am replacing all 6 1tb drives with 6 of the seagate 4tb drives. Red light on promise pegasus r4v thunderbolt drive. How to rebuild a failed disc in a pegasus promise raid array.
Also, promise says it will soon fix this with a new version of the webpam. Then open the promise utility, and select the firmware update command from its admin menu. Promise dev support was able to recommend the following compatible drives up to 3tb but not larger on my legacy r4 unit, but just make sure you have the latest pegasus r4r6 firmware update first currently sr 2. Feb 14, 2014 pegasus 2 ntfs hi, i have the mac pro late 20 with pegasus 2 r4. It is one issue that continues to bother irrespective of the mac versions you might use. Firmware update for pegasus 2 r4 img file not recognised. May 04, 2016 so if you want to update the firmware in your promise raid, dont leave it to the app.
Optimal sector size for promise pegasus r6 macrumors forums. With both software updates installed, simply plug in a thunderbolt cable and you ll be greeted with a promise raid icon on your desktop. For example, you could build an amazing system with promise windows compatible thunderbolt 2 solutions and hp z workstations for exceptionally fast connectivity, enabling users to push the limits of their creativity. Checking the firmware perhaps it was badly packaged or clone of a clone. Promise technology storage solutions for it, cloud. The pegasus raid from promise technology comes in two basic configurations, the r4 and the r6. Oct 16, 2019 i have a promise pegasus 3 r6 that i have kept fully up to date with both firmware and software updates as they became available from promise. Dec 07, 2019 r4i gold 3ds firmware as of december 7th, 2019 supports the latest 11. Promise pegasus r4 device provides great storage solution for database, media, scientific and other organizations plus professionals who require several terabyte memory space to store huge amount of information. I am trying to update the firmware on my pegagus 2 r4 array from 5. Open promise utility, select promise utility from the menu and then select check for updates. Promise pegasus r4i mpx module add a massive amount of storage to the mac pro dec 10 now available. Promise dev support was able to recommend the following compatible drives up to 3tb but not larger on my legacy r4 unit, but just make sure you have the latest pegasus r4 r6 firmware update first currently sr 2. Pegasus3 product line is a thunderbolt 3 raid storage sytem with 4, 6 or 8hdd bay r4 r6r8.
The r4 comes with 4 drive bays, the r6 with 6, and you guessed it, the r6 with 8 drive bays. Now rebuilding a failed 3tb drive in a pegasus r4 raid5 thanks to you. Lets check out the significant comments brought by mr. Promise pegasus r4i mpx module add a massive amount of storage to the mac pro. Hi guys, im having major issues with my promise pegasus r4. Jul 31, 20 if pegasus manual could be that clear and simple. Download and install the latest version utility to see if it works. Promise technology pegasus r4 installation manual pdf download. Pegasus3 product line is a thunderbolt 3 raid storage sytem with 4, 6 or 8hdd bay r4r6r8. Pegasus r4 is the raid storage device that is introduced by promise technologies. With the r4 and r6 you have the option of having 1 tb drives or 2 tb sata drives, for a total of 4 different price and storage options. On tuesday, promise technologies announced the availability of the pegasus r4 and r6. Promise utility will notify that there is now an upgrade to the firmware inside the pegasus. From here you can register your promise branded gear, open support tickets and even get authorization to replace failed components.
Promise technology pegasus r4i and j2i for apple mac pro. The good the promise pegasus r4 offers very fast performance and works with both windows pcs and macs tom brant promise pegasus3 r4 one of just a few options for macformatted external raid arrays, the promise pegasus3 r4 is a good choice if you need to store mountains of data and access it quickly. Promise technology r4 enclosure with 4x2tb sata drives. Promise pegasus2 photos, specs, and price engadget. R4 3ds 2015 dual core for new 3ds, 3dds xl, 3ds, nintendo dsi xl, nintendo dsi, nintendo ds lite, nintendo ds. Pegasus3 series with thunderbolt 3 technology delivers incredible speed and performance for hd and 4k video editing, creative workflow with ease of use and performance optimization. Promise pegasus r4 firmwareutility losing communication with. We must tell windows to accept get a promise pegasus r4. R4 r4i sdhc revolution for ndsindslnds r4i cards r4 cards. I have to turn off the computer, turn on the promise pegasus and start the computer again. Our download center provides promise customers with the latest firmware and utilities updates as well as technical briefs, compatibility lists, manuals, guides. We delete comments that violate our policy, which we encourage you to read. I know technology, but frankly, after reading the manual almost from cover to cover, i couldnt even get to activate the greyed rebuild button frustrating.
Promise has products ranging from easy to use consumerbased storage devices to battletested enterprise class solutions. As the unit was out of warranty less than a year, i offered to pay for the repair, but i was told that it was a device, which was made overseas and is construed as a legacy product. I did check the promise web before posting to this site but could only find the older promise pegasus r4r6 service release compatibility list v1. Download center promise technology storage solutions for it. So if you want to update the firmware in your promise raid, dont leave it to the app. Pegasus3 r4 12tb 4 x 3tb sata raid system with 1m cable us promise technology the store is closed. Promise technology is committed to providing high quality service and support to its customers.
Pegasus 2 ntfs hi, i have the mac pro late 20 with pegasus 2 r4. I also bought an older but unused promise pegasus r4 thunderbolt. An introduction to promise pegasus r4 data recovery. Customers who purchased 24 hour, 7 days a week uplift for their non vtrak products are also entitled.
Now promise is adding a new pegasus2 to the lineup. Jun 08, 2012 the pegasus r4 thunderbolt storage device from promise technology shows that windows users can now enjoy the thunderbolt peripheral standard, just as mac users have for more than year. I used this list last time i added the 4 tb seagate st4000dm000 drives to my r4 2 and also my older r6 1. Pegasus r4r6 sr1 utility and firmware is now available. Mar 06, 2018 promise recently updated their pegasus series of products to support thunderbolt 3, like the pegasus2 line before it, the updated pegasus3 product line comes in three models. Then, in the pulldown menu on the right side, find pegasus r4 or pegasus r6 the driver and software are the same for both models under download search results, the download links will be reveled below, click on the download links for pegasus r4r6 driver for windows and webpam pro for windows. I own a pegasus j2 decent piece of gear and it boots. Pegasus r4 r6 sr1 utility and firmware is now available. Promise pegasus r4 utility crashes apple community.
Promise provides this interface as a simple way to communicate electronically with technical support 24 hours a day. The promise pegasus3 12tb mac os edition r4 4bay raid tower. Promise pegasus utility by default the pegasus ships in a raid5 configuration with either 4 or 6 drives depending on whether you bought an r4 or r6 model. Under mac os mojave i had no problems booting into windows 10 using the option key on startup. Under mac os mojave i had no problems booting into windows 10 using the option key on startup to bring up the storage manager and selecting windows. Instead, visit the support page, make your way to the pegasus series pegasus r4 listing, locate the firmware, and download it as a. R4 r4i sdhc revolution for ndsindslnds r4i cards r4. Promise pegasus2 r6 with 6tb drives apple community. I own a promise pegasus r6 great gear and it boots. I love the speed from the thunderbolt 3 connection and its great to not stress over storage space. Promise pegasus has been around for a while and their popular pegasus2 was a firm favourite, in particular with mac users in photo and video editing suites. My promise pegasus r4 was suddenly without power due to a my promise pegasus r4 was suddenly without power due to a power cut in the house, now two of my drives are with a red light.
Connect failed could you let us know as i am unable to update either the software or firmware. I have followed the guidance to the letter in the initial post and so far so good but defeated in being able to format ntfs. Sometimes, users also have to face promise pegasus r4 data recovery issues unexpectedly. Promise pegasus r4 provides great and reliable data storage solution especially for database, media, scientific work and organizations and also suits to professionals who are in need for terabyte memory space in order to store large amount of information. Once the update is successful, click the restart button to refresh promise utility. The worlds first and fastest thunderbolt 2 raid storage solution, pegasus2 was designed for creative enthusiasts and. The latest generation of pegasus raid storage, promise pegasus3 delivers the power of thunderbolt 3 technology.
961 740 932 864 474 1054 426 568 580 678 842 446 852 1457 359 448 728 1037 169 1195 675 762 1121 476 1108 71 1323 450 298 702 553 410 852 1395 503 1430 256 973 360 193 55 121 331 408 302 575 469